installation and activation Motorola

Follow these steps to install and activate your Fulldatos eSIM.

Personalized instructions

Before you travel (installation)

Make sure you have a solid internet connection before starting the installation, ideally using a Wi-Fi network or a good 4G/5G connection.
1

Open Settings on your mobile device

In Settings, select the Network & Internet option and go to Mobile Network.

2

Add a carrier

Go to Advanced → Carrier and within this menu, select Add Carrier.

Or click on Download your SIM.

3
4
Image not available

Turn off the eSIM before you travel

If you're not travelling yet, we recommend turning off the eSIM and turning it back on once you arrive. You can do this in the Network & Internet → SIM Cards menu.

When you arrive at your destination (activation)

5
Image not available

When you arrive at your destination

Turn off your primary SIM to avoid unwanted charges from your local provider and turn on the Fulldatos eSIM.

6
Important

Enable Data Roaming

Make sure Roaming is turned on. You can find this option by going to Network & Internet and then to Mobile Network.

When your trip ends

Re-enable your primary SIM, then you can deactivate or remove the Fulldatos eSIM. We recommend that you don't remove it, so you can top it up for your next trip and avoid installing a new one.

Top-ups and usage

Check the following link to monitor your usage and generate top-ups for your eSIM.

Can I use an eSIM?

Compatible phones

Tap your phone's brand to see the models compatible with eSIMs.

Razr 2024All models
Razr 2023All models
Razr 2022
Razr 2019
Razr 70All models
Razr 60All models
Razr 40All models
Edge 70All models
Edge 60All models
Edge 50All models
Edge 40All models
Edge+ (2023)
G Stylus 5G
G Power 5G
G85
G84
G54
G35
G53J 5G
G52J 5G
G52J 5G II

Looking for instructions for another phone brand?

Got a question? Message us on WhatsApp