Frequently asked questions
Pick a topic and go straight to the answer: how your eSIM works, how to install it, and what to do while you travel.
What an eSIM is and why use one
What a digital SIM is, how it connects you the moment you land, and why it beats buying a local chip.Compatibility and coverage
Whether your phone works, what happens to your line and WhatsApp, and where you'll have signal.Buying, installing and activating
When to buy, how to install the QR code, and the moment your validity starts running.Using it on your trip
Sharing data over hotspot, speed, usage and how to top up without installing anything.Troubleshooting and after your trip
What to check if your eSIM won't connect, and what to do with it once you're back.
Can't find the answer you need?
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