eSIM installation and activation on Google

Open Settings on your mobile device

In Settings, select the Network & Internet option.

Select the SIMs option

Within the Network & Internet menu, select the option labelled SIMs.

Select the option to Add SIM

In the SIM menu, select the option Add SIM and then press the 'Set up an eSIM' button.

Enable the use of two SIMs

If a message appears asking whether you want to enable two SIMs on your device, select 'Yes'.

Select Set up

After scanning the code, your device will ask if you want to set up the eSIM. Press Set up.

Select Settings

Next, your device will instruct you to go to Settings to activate the eSIM. Press the Settings button.

Turn off the eSIM before you travel

If you're not travelling yet, we recommend keeping your primary SIM active and your eSIM inactive.

Turn off your primary SIM when you arrive

If you're already at your destination, select your primary SIM and turn off the 'Use SIM' option.

Activate your eSIM

Go back to the SIMs menu and select your eSIM. Turn on the 'Use SIM' option to activate it.

Enable data roaming

Once your eSIM is activated, in the same menu there will be an option called Roaming. Make sure it is turned on. This is essential for your eSIM to work.

Your SIMs should look like this

While at your destination, your primary SIM should show as 'Inactive' and your eSIM should show as 'Active'. If so, your eSIM is ready to use.